Raya Island By Speed Boat

• Departure Point: From our given pickup area point
• Departs: See Availability
• Departure Time
  PickUp Time Start : 7:30:00| PickUp Time End: 7:30:00 | Booking Cutoff : NA

•  You will receive confirmation of your booking's availability within 1 minute of booking time. Most of the booking is auto-confirmed, we will send you the voucher via email.

• Auto Pre-Paid Booking:- Any auto pre-paid booking is confirmed automatically when pay us via our payment gateway system.
• Partial Payment:- All bookings with partial payment are non-refundable and confirmed automatically.
• Pay later booking:- Any booking where you have selected to pay later is not confirmed unless you update us with your room number and hotel check-in information.

•  Our pick-up time and Guide Numbers of tours will be confirmed by our Customer Service Representative 12 hours before the tour date. (In case of Join Tours,)
•  For All Private Tours, all pickup points are already mentioned in our itinerary.
•  If you do not receive an email from us, please check your Spam folder or notify us via email.
•  Please send us your room number and local number if you have any to rsvn@sunleisrueworld.com with your booking confirmation number.

• Children aged 0-2 can join the tour for free provided they do not occupy an additional seat
• Children aged 3-8 would be charged 75% of the tour rate.
• Children over 8 would be considered adult
• Our tours are available almost every day, in case of any urgency or cancellation, we will inform you before 12 hours of tour time. Our Customer Service Representative may suggest you some other day or refund you money immediately.
• This tour is available in English language only but you can request a Private tour for many different languages Chinese, Japanese and Korean. Please specify your preferred language if you make a private tour booking.

• Pre-Paid Booking:-
  • All pre-paid bookings will apply the following cancellation policy:-
    • Before 3 Days of Excursion – No charge of cancellation.
    • Before 2 Days of Excursion Date:- 50% charge applied.
    • Before 1 Day of Excursion Date:- 100% Charged.
  • Activity may be cancelled due to any natural problem, in this case, we will offer to shift your booking to another date or you can also apply for a full refund.

20% Partial Payment booking:- This amount is Non-Refundable in case of cancellation

• Please wait at Hotel Lobby 15 minutes before the time specified on this voucher to start.
• Any late from your side may be reallocated to a later time if available, Otherwise, this will be auto-cancelled with a charge of 100%.
• The driver can be late up to 15- 45 Minutes due to Traffic or any unwanted clauses.
• You do not need to show vouchers, just show them mobile vouchers or booking confirmations on mobile for this activity to our Guide.
• Please note that activity time can be affected by several factors including weather, equipment maintenance or safety protocols.
• Sun Leisure World reserves the right to cancel any booking because of bad weather conditions or natural disasters.